Terms of service

Terms of Service

Last updated: June 1, 2026

These Terms of Service (the “Terms”) govern access to and use of the website margauxandco.com (the “Website”), operated by Margaux & Co. By accessing the Website, you acknowledge that you have read, understood, and accepted these Terms without reservation.

Article 1 — Purpose

These Terms define the terms and conditions governing access to and use of the margauxandco.com Website by users (referred to as “you” or the “User”). They apply to all browsing activity on the Website, whether or not it results in a purchase.

For specific terms and conditions relating to sales, please refer to our Terms and Conditions of Sale, available via the footer of the Website.

Article 2 — Acceptance of the Terms

Use of the Website constitutes full and unconditional acceptance of these Terms. If you do not accept all or part of these Terms, you must refrain from using the Website.

Margaux & Co reserves the right to modify these Terms at any time. The applicable version is the version in effect on the date of your visit.

Article 3 — Access to the Website

The Website is freely accessible to anyone with Internet access. All costs required to access the services (computer equipment, Internet connection, etc.) are your responsibility.

Margaux & Co makes reasonable efforts to ensure continuous access to the Website but cannot guarantee availability 24 hours a day, 7 days a week.

The Website may be temporarily unavailable for maintenance, updates, or in the event of force majeure, without Margaux & Co being held liable as a result.

Article 4 — Customer Account

To place an order or track your purchases, you may be required to create a customer account. When creating an account, you agree to:

  • Provide accurate, up-to-date, and complete information;

  • Keep your password confidential;

  • Immediately notify Margaux & Co of any unauthorized use of your account at bonjour@margauxandco.com.

You are solely responsible for all activity carried out through your account. Margaux & Co cannot be held liable for the consequences of fraudulent use resulting from a failure to protect your login credentials.

Article 5 — Intellectual Property

All elements appearing on the Website (including text, photographs, videos, illustrations, logos, the “Margaux & Co” trademark, icons, sounds, software, layout, and graphic design) are the exclusive property of Margaux & Co or are used with the appropriate authorization.

These elements are protected by copyright, trademark law, and, more generally, French and international intellectual property laws.

Any reproduction, representation, modification, publication, transmission, or alteration, in whole or in part, of the Website or its content, by any means or on any medium, is prohibited without the prior written authorization of Margaux & Co.

Any unauthorized use of the Website or any of its elements shall be considered an infringement and may result in legal proceedings in accordance with Articles L.335-2 et seq. of the French Intellectual Property Code.

Article 6 — User Conduct

You agree to use the Website in accordance with these Terms, applicable laws, and generally accepted standards of conduct.

In particular, you are prohibited from:

  • Using the Website for illegal, fraudulent, or harmful purposes;

  • Attempting to gain unauthorized access to any part of the Website, servers, or associated databases;

  • Introducing viruses, Trojan horses, malware, or any other code capable of disrupting the operation of the Website;

  • Carrying out scraping, mass data extraction, or automated data collection operations;

  • Publishing, transmitting, or distributing any unlawful, defamatory, abusive, racist, xenophobic, pornographic, or otherwise public-order-offending content;

  • Impersonating a third party or falsely claiming to represent Margaux & Co.

Any breach of these obligations may result in the immediate suspension of your access to the Website and potential legal proceedings.

Article 7 — External Links

The Website may contain hyperlinks to websites operated by third parties.

Margaux & Co has no control over these websites and cannot be held responsible for their content, privacy policies, or practices. Access to third-party websites is undertaken at your own risk.

Article 8 — Limitation of Liability

The Website and its content are provided “as is,” without warranties of any kind, whether express or implied.

Margaux & Co makes every effort to ensure the accuracy of the information published on the Website but cannot guarantee that it is free from errors, omissions, or delayed updates.

Margaux & Co cannot be held liable for:

  • Any interruption or unavailability of the Website;

  • The occurrence of bugs or any technical malfunction;

  • Any misuse of the Website by a third party;

  • Any indirect damages resulting from the use of the Website (including data loss or loss of business).

These limitations apply to the extent permitted by applicable law and do not exclude any statutory guarantees to which you are entitled as a consumer.

Article 9 — Changes to the Terms

Margaux & Co reserves the right to modify these Terms at any time in order to adapt them to changes in the Website, the services offered, or applicable regulations.

The amended Terms shall take effect upon their publication on the Website.

If you have a customer account, you will be informed by email of any material changes.

You are responsible for regularly reviewing these Terms.

Article 10 — Applicable Law and Jurisdiction

These Terms are governed by French law.

In the event of a dispute, and after an attempt to reach an amicable resolution, the French courts shall have jurisdiction.

In accordance with Articles L.611-1 et seq. of the French Consumer Code, consumers may use the services of a consumer mediator free of charge in order to seek an amicable resolution of a dispute. Please refer to our Legal Notice for the mediator’s contact details.

Article 11 — Contact

For any questions regarding these Terms, you can contact us at:

Margaux & Co
Email: bonjour@margauxandco.com
Customer service hours: Monday to Friday, 9 a.m. to 6 p.m.
Response time: within 1 business day